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Live Platform Guide for Professional Services
Notice
Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Microsoft Teams Direct Routing
FullyAutomaticDNSProvisioning
App Registration For Background
Setup UMP 365
Onboarding Direct Routing Services
Day Two Management using the Multitenant Portal
Day Two Management using the Service Portal
Direct Routing Service User Permissions
REST API Interface
System Setup Requirements
About this Guide
Quick Start with Direct Routing Rest API
Secure Connection to Live Platform Rest Server
Core Concepts
Format of Request Description
Retrieve External Data
Channels
Add Channel
Get List of Channels
Get Specific Channel Details
Assign Customer to a channel
Validate Customer Tenant Id
Verify Specific LC Customer Details
Create Hosted Essentials Service
Get Services Brief Details (V3)
Get Details for Specific Service (Live Platform Id)
Get Details for Specific Service
Add SIP Connections
Get SIP Connections
Get Dial Plan Contents for SIP Connection
Modify Dial Plan Content for SIP Connection
Get Task
Direct Routing Day Two Management
REST API Appendix
Troubleshooting
SQL Server Configuration
AudioCodes SfB2Teams Migration Tool
Microsoft Operator Connect
Webex Cloud Connect
Zoom Provider Exchange
Live UC
Contact Center
Interactions and Meetings Recordings
Applications
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Channels
This section describes the requests that you can execute on the Channel entity.
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